Help

Find the answers to your most frequently asked questions below.

 
 Phone Numbers and Address
Information or assistance with membership programs:
Phone Number
1-800-222-0585
(Monday - Friday 6:30 a.m. – 5:00 p.m. Pacific Time)
Address
Chevron Travel Club
PO Box 660460
Dallas, TX  75266-0460
Email Address
ctc.contact@drive-america.com
Fax Number
469-574-5533

  Travel Club Membership

What is the Travel Club membership fee and how often will I be billed?

There are several categories and levels of coverage for each Chevron Travel Club membership plan, each with differing membership fees to choose from. You may choose from four convenient billing options: monthly, quarterly, semi-annual, and annual.

Basic Plan membership starts at $4.25/month.

Gold Plan membership starts at $6.00/month.

SafeTrek membership starts at $4.50/month.

SafeTrek Premier membership starts at $6.75/month.

What is the Premium Card membership fee and what does it include?
The Premium Card membership fee is $25 per year. The membership consists of travel discounts and benefits additional to those of your personal credit card account.
How can I change the credit card to which my Chevron Travel Club membership fees are billed?
You may use your Chevron and Texaco credit card, Visa, MasterCard, American Express or Discover  cards to bill your membership dues. To change your current billing to a different credit card account, contact the Chevron Travel Club by phone.
What is included in the Chevron Travel Club Basic membership?
View the benefits, membership categories and features of the Basic Plan.
What is included in the Chevron Travel Club Gold membership?
View the benefits, membership categories and features of the Gold Plan.
What is included in the Chevron Travel Club SafeTrek membership?
View the benefits, membership categories and features of SafeTrek Plan.
What is included in the Chevron Travel Club SafeTrek Premier membership?
View the benefits, membership categories and features of SafeTrek Premier Plan.
Can other family members in my household take advantage of my Chevron Travel Club membership benefits and insurance coverage?

Basic Plan -- Yes. Your spouse and eligible children may take advantage of the emergency roadside service benefit. Insurance coverage is based on plan selected.

Gold Plan -- Yes. Your spouse and eligible children may take advantage of the emergency roadside service benefit. Insurance coverage is based on plan selected.

SafeTrek Plan -- Yes. Your spouse may take advantage of the emergency roadside service benefit. Eligible children are included based upon plan selection.

SafeTrek Premier Plan -- Yes. Your spouse may take advantage of the emergency roadside service benefit. Eligible children are included based upon plan selection.

Is the Chevron Travel Club separate from my Chevron and Texaco credit card, and do I need to have a Chevron and Texaco credit card in order to be a Chevron Travel Club member?
No. Chevron Travel Club memberships are available to non-business consumer credit cardholders. If you do not currently have a Chevron and Texaco credit card, visit our secure credit card site to apply. You can also apply using your Visa, MasterCard, Discover or American Express card.
When I have questions about my membership, will I be able to speak to someone?
Yes! Contact us with any questions or concerns you may have regarding the Chevron Travel Club.
What travel discounts are members eligible for?
  • All memberships offer preferred car rental discounts with Hertz, National, Avis and Alamo.
  • Gold Plan and SafeTrek Premier members are eligible for lodging, car rental savings, and receive special savings on vacation packages and airfares.
How can the Chevron Travel Club assist me in planning my travels?
  • Basic Plan, Gold Plan, SafeTrek and SafeTrek Premier members are eligible for Professional Trip Routing services.
  • Basic Plan, Gold Plan, SafeTrek and SafeTrek Premier members receive a free Road Atlas and Travel Guide.
  • Gold Plan, SafeTrek Premier and Premium Card members enjoy hotel savings.
What kind of roadside assistance does Chevron Travel Club offer Basic Plan members?
For Basic members, dispatch towing and roadside service is available 24 hours a day, anywhere in the United States and Canada. Help is just a toll-free phone call away, where an emergency dispatcher will arrange to have someone sent from the closest participating service provider. Covered vehicles are those registered to the member or spouse and/or driven by member, spouse or eligible children.

Services that are covered include: An attempt to start your vehicle if it's not starting, changing a flat tire with your inflated spare, delivery of gasoline/diesel fuel if you've run out, lockout service if your ignition key is lost, broken, or accidentally locked inside your vehicle. Towing up to 10 miles is free of charge. We also offer a reimbursement option of up to $75 (per occurrence) if members choose to call a towing or emergency roadside service of their choice.
What kind of roadside assistance does Chevron Travel Club offer Gold members?
For Gold members, dispatch towing and roadside service is available 24 hours a day, anywhere in the United States and Canada. Help is just a toll-free phone call away, where an emergency dispatcher will arrange to have someone sent from the closest participating service provider. Covered vehicles are those registered to the member or spouse and/or driven by member, spouse or eligible children.

Services that are covered include: An attempt to start your vehicle if it's not starting, changing a flat tire with your inflated spare, delivery of gasoline/diesel fuel if you've run out, lockout service if your ignition key is lost, broken, or accidentally locked inside your vehicle. Towing up to 20 miles is free of charge. We also offer a reimbursement option of up to $100 (per occurrence) if members choose to call a towing or emergency roadside service of their choice.
What kind of roadside assistance does Chevron Travel Club offer SafeTrek members?
For SafeTrek members, the member and spouse are covered in any vehicle. Eligible children are covered under the family plan. Emergency dispatch towing and roadside service is available 24 hours a day, anywhere in the United States and Canada. Help is just a toll-free phone call away, where a dispatcher will arrange to send the closest participating service provider to your location.

Services that are covered include: An attempt to start your vehicle if it's not starting, changing a flat tire with your inflated spare, delivery of gasoline/diesel fuel if you've run out, lockout service if your ignition key is lost, broken, or accidentally locked inside your vehicle. Towing up to 10 miles is free of charge. We also offer a reimbursement option of up to $75 (per occurrence) if members choose to call a towing or emergency roadside service of their choice.
What kind of roadside assistance does Chevron Travel Club offer SafeTrek Premier members?
For SafeTrek Premier members, the member and spouse are covered in any vehicle. Eligible children are covered under the family plan. Emergency dispatch towing and roadside service is available 24 hours a day, anywhere in the United States and Canada. Help is just a toll-free phone call away, where a dispatcher will arrange to send the closest participating service provider to your location.
 
Services that are covered include: An attempt to start your vehicle if it's not starting, changing a flat tire with your inflated spare, delivery of gasoline/diesel fuel if you've run out, lockout service if your ignition key is lost, broken, or accidentally locked inside your vehicle. Towing up to 50 miles is free of charge.We also offer a reimbursement option of up to $125 (per occurrence) if members choose to call a towing or emergency roadside service of their choice.